Shipping policy

Shipping & Delivery

I understand that your order carries deep meaning and often a sense of urgency. Every gift is prepared with care, wrapped with intention, and sent as quickly as possible so your person can feel your love and support.

Shipping Rates
I offer $16.95 flat-rate express shipping Australia-wide via Australia Post and a trusted courier partner. 

Dispatch & Tracking
● Fast Dispatch: All orders are sent within 1 business day.
● Safe Packaging: Every gift is carefully nestled in high-quality protective materials to ensure it arrives in perfect condition.
● Tracking: Once your order is on its way, you will receive an email with a tracking number. 

Damaged Items
I take full responsibility for your gift's journey. If an item arrives damaged or faulty, please reach out to me immediately at griefgifts.com.au@gmail.com so I can make it right.

Delivery Notes
If no one is home, Australia Post or the courier will leave your parcel in a safe place. If a secure location is not available, they will leave a card and redirect it to the nearest Post Office for collection. For the most current delivery estimates, please check the Australia Post Delivery Timetables.

If you have any specific delivery instructions, please include them at checkout. I will always do my best to accommodate these where possible.